Myntra.com — refund related for reference number [protected]

Address: Lucknow, Uttar Pradesh, 226005

Dear team,

My name is aseem kalra and my register no. Is [protected]. My order number is 111300660819776386303 in which there are 3 items.in those 3 items i have cancelled 1 item on 21 jun 2019 and the refund should be reflected in my account by 01 july 2019 which didn't reflect. I called customer care, agent register my complaint and told me that reference no. Id not generated that's why my refund is not generated. After that i have got reference no. On 03 july 2019 which is [protected] and the message was
"we would like to inform you that your refund has been successfully processed into the source account. I request you to get in touch with your bank support team with the following reference number/s and request them to validate the refund transaction/s. The contact details of the bank support team will be printed on the flip side of the debit/credit card issued."

Still i didn't get my refund back and bank customer support is saying that this is a false reference no. And contact myntra for refund.

Please take immediate action in this refund and reflect my refund amount in my account as soon as possible.