[Resolved]  Myntra.com — Refund request- amount debited multiple times

Hi

I am highly disappointed that my below query has not been resolved inspite of me following up continuously on myntra app and via email.

I have been a loyal customer for last 8 years and very disappointed that Myntra has been so irresponsible regarding a valued customer's complaint.

Can you please resolve the below issue asap or advise me on how to escalate this complaint.

If this matter is not resolved asap I would be forced to close my account and request all my friends and family to stop using myntra.

"We have logged an issue multiple times on the app(attached ) that payment has been debited multiple times - 4times instead of only once.

This is regarding the Order ID # 1169586 [protected] has been debited multiple times, please refund the wrongly debited amount of Rs 1497.00, account details have been provided to myntra multiple times and give it again if required.

Thanks
Tanu