[Resolved]  Myntra.com — refund successfully initiated but refund not received

Address: Nadia, West Bengal, 741235

The return number is [protected]. The product is roadster which was ordered was received in a bad condition. As a result return was initiated within few hours. The roadster (Mrp: 1199) ordered did not even come in bad condition. The suit was already dusty and creased due to bad handling and packaging. But after the return was initiated and return pickup was successful, but refund not received myntra promise time 1-2 working days but refund not received. All the tags and packaging material were intact. The product was unused and return was initiated as soon as the product was opened due to bad packaging and condition of the product. Good packaging and quality check must be done before delivering the product to the customer. Now they are saying that the product was used by me even though i did not use it. So they are not issuing the refund as the product was alreay picked up. Please do the needful and help me get the refund (Total: 1199)
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 6, 2019
Complaint marked as Resolved 
Refund received
Myntra.com customer support has been notified about the posted complaint.
 
1 Comment

Comments

I am unable to return my item just because I received my insider points please help me to get refund

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9819
    Pending
    0
    Resolved
    807
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information