Myntra.com — Regarding accessing my account

I Am a regular costumer of myntra for a long time but recently the blocked my account saying i have breached there fair usage policy, which a wrong allegation and i cant sit quite here after hearing about such a wrong doing as this is affecting me mentally. i have tried reaching them quite a few times regarding this but insist of sharing my Pan Card details they are not activating my account without giving me a proper reason. I am an elite member of myntra, kindly look into the matter as this is a wrong doing toward a regular costumer of them.
account email: incrediblyimpossible.[protected]@hotmail.co.uk
I just want them to activate my account and compensate for my mental harrasement as i have been calling there costumer care for past 4 days. Thankyou