Myntra.com — regarding my refund order

Address: 560064

My order no[protected]-1052603
I have orderd one dress through myntra but product didnot suit. So we given refund request. The product was picked up by myntra delivery boy on 18 jun 2019 at manipal academy bengaluru chokanahali.
But in myntra account, it is showing that my return request was failed.
And i have not received refund money till date.