Myntra.com — regarding my shoe which was delivered wrong in colour

Address:

Bijnor, Uttar Pradesh, 246725

I ordered brown shoe but the shoe delivered to me was same but change in colour so i returned it. Myntra rejected the shoe in quality check saying the shoe is different. I returned what was delivered to me. They even check in photo and found that it was there mistake. But it was late and they had reshipped the product back to me without sharing the tracking details and informing me about the shipment. For more than fifteen days they themselves didn’t where the shoe is. Now when the shoe is delivered to me, and i informed them regarding the same they still couldn’t work upon. From last ten days they are working on the complaint and making fool of the customer saying that we are working we highly apologise and all. And this is the response of escalation desk supervisors. Now if seniors will do like this then the customer will contact. To whom will the customer will complain now. On top of that the senior supervisor have the audacity to cut the call of customers in between.
My order id is[protected] 4727903