Myntra.com — Rejecting return request by myntra on damaged product

Address: The Logistics Manager, The Returns Desk, Vector E-Commerce Pvt Ltd., 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Opp Macaulay High School, be

I ordered yardley lodon talc powder worth 184rs from Myntra. I received it in a damaged way when i request for return they are rejecting my return stating they have shipped it in right manner.
They are refusing to hear me and plainly stating that return cannot be taken.
Not giving any response on the recent return request i created.
I raised many complaints but none of them get resolved, they keep on telling the same thing they declined to accept return.
How could they blame me for getting damaged product. Atleast they should provide a exchange.
Now i have to keep this damaged product and loss of money should be beared my me.