Myntra.com — Resolve soon

I received my order no.[protected]-2937003..on 24 nov and request for return and on 25 nov it was picked up but i hvnt received the refund and on 26nov again came for pick up so i complained to myntra heline and they told it will take 24hour after that also i havnt received the refund so complained again and they told it may take 10 days and now myntra team is saying they cant do anything as its not showing in system..what kind of system they have. as i have proved of pick up..mytra has harrased me so much..return my money back