[Resolved]  Myntra.com — Return Claim Rejected

I ordered a Anouk dress from Myntra for Diwali occasion but instead of it i received a Tokyo talkies tshirt from Myntra. I created a return request for the same (Tokyo talkies tshirt)since it is not what i ordered (Anouk pink and orange dress).But Myntra has rejected my return request claiming that they have shipped the correct product but since I have not received the ordered product I tried to seek help from the myntra help center many times but didn't get any help. I called on their customer care number several times but they kept disconnecting my calls and when finally my call got answered I asked the executive to connect my call with his senior but he made me wait for hours by hanging up my calls and then later on he disconnected my call . This is so unprofessional and their behaviour towards their customers is so rude .So shopping on Myntra has become a waste of time and money, I want my refund as soon as possible because I will not suffer because of their poor service. I'm sure that I don't wanna do this online shopping thing again on myntra, since they do not value their customer this is unacceptable and so much disappointing.I am sharing the images of product i have received with you Please help me and do the needful. My order ID is #121764980227878596901. The item barcode is[protected].
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Feb 16, 2023
Complaint marked as Resolved 
Myntra.com customer support has been notified about the posted complaint.
 
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