[Resolved]  Myntra.com — Return got cancelled because the item have mismatched

I've ordered one pink and gold embellished Varanga anarkali kurta from Myntra but instead they've sent me a yellow straight A-line kurta. And when I applied for a return service the delivery was cancelled due to the "mismatch of the product" which is why I was returning the product in the first place. And the help desk is also saying again and again that the product sent to me was in pristine condition and quality was also good. But my concern is the whole product which was sent to me is wrong. Quality is not the priority here. So they've rejected the problem as invalid. The delivered kurta wasn't even worth the price. I'm disappointed in their service.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Dec 15, 2020
Complaint marked as Resolved 
I've contacted Myntra customer care through call and requested for a direct conversation with the customer care service and they returned the call within seconds and asked me to wait for few days till the proper enquiry and after that they approved my return request once the enquiry from the company was done. And then after a successful return, the refund was initiated.
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9816
    Pending
    0
    Resolved
    806
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information