Myntra.com — return number - [protected] & return number - [protected]

Nishtha2210

from Mumbai, Maharashtra

Dec 22, 2019

Address: WZ 85 Janak Park Hari nagar near clock tower, New Delhi, Delhi, 110064

Hi team,
I had order 2 products from myntra on 15th dec 2019.
The products got delivered as a gift to my freinds places on 16th dec 2019.
Since the products were not in the right condition i placed the return request as mentioned in the complaint subject.
The product were picked up next day morning i. E. Tuesday 17th dec 2019 @8.30am.
Since then i am receiving messages of the products pick up got refused and the products have not been returned which is not the case as the delivery boy from myntra specially came in early morning and took back the products. The total cost of the product was 5523 and it was paid online.
I have raised almost like 10 complaints and spoke to so many customer care representatives regarding the same, but i have no resolution in this regards. I need help in refund of my order. How can i get my money back since the products have already been taken away by the myntra team.

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Myntra.com customer support has been notified about the posted complaint.

Dec 26, 2019

Updated by Nishtha2210 I am still receiving from myntra team that they have not received the product and hence they have denied my money back, wherein I have shared all the details with the team where my product was being picked up at 8.30 am morning 17th december after which the myntra delivery/pickup agent mentioned in the app that the product pick up was refused which is not the case since my product has been returned there and then. I need help from myntra team to thoroughly investigate and not let the user suffer due to any negligence made on their end. This is harassment, my total money off 5523 is wasted if it is not returned to me back by mnytra . please support.

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ruby shaw

from Kolkata, West Bengal

Dec 24, 2019

Why cod not available in my myntra accont.

Chethan Kanaka Murthy

from Bengaluru, Karnataka

Dec 24, 2019

I have ordered a pair of shoes and 4 pair of socks
. I canceled it due to some issues with the delivery date. My refund has not been issued it's been 10 days, they are telling that the refund has been initiated but it did reflect my account, I contacted the bank several time even they are helpless