Myntra.com — Return of adidas shoes

I have issue with my return... My return got rejected just because of the pick up boy... I have issue with the fitting of the shoes... The pick up boy told me to ask for approval from customer support... As price tag was missing dont know what he wanted... I gave him everything i got in the package... But he refused... And by mistake marked my request as damaged... Though the shoes are not damaged... The customer support i complaint... Inquire about damage... That is not the case... Myntra is well known but im highly disappointed...