Myntra.com — return of item

Address: Indore, Madhya Pradesh, 452016

Website: myntra online shopping

I had ordered a goggle and was not found satisfactory. when I tried to initiate the return request, it was not showing the return option and I was keep on trying.
on 27th April, when I failed to do it, I contacted customer care. I got a feedback that the return policy is applicable only for 7days from the date of delivery.
I got the delivery on 20th and was trying to return it since 26th.
Now Myntra is not allowing to return it.