Myntra.com — return pickup has been delayed

Address: Sikkim Manipal Institute of Technology,Majhitar ,East Sikkim, 737132

I had placed an order with order no:[protected], [protected] on Myntra which was delievered to me on 18th August and I had placed a return request with 2 times on the same day .I was provided a waybill no :[protected]and was told to wait till 23august for the pickup. But no delievery agent contacted me for the pickup, I even contacted xpressbees the assigned courier service regarding my pickup but they said the fault is of myntra.I logged a complaint regarding it through Myntra customer support and I was told to wait for 72hours from 23 to 27 that is today those 72 hours are over and whenever I am calling them they are just telling me to wait for next 24hours. Plz arrange my pickup and return my money, how can u just trouble your customers like that.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
 
1 Comment

Comments

I ordered a pair of sneakers, wore it once (removed the tags obviously) there was a severe shoe bite. I placed a return request which was declined because of the tags. It's impossible to wear those. It shows the customer has a 3 month warranty, I think it should be considered under warranty. Kindly amend your customer support and return policy.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9819
    Pending
    0
    Resolved
    807
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information