Myntra.com — return process crying

Hi

Why myntra advertise what it is not?? I've requested for return in between 9 am to 9.45 am or 8.15 pm to 9.00 pm but inspite of telling them multiple times my product is not picked up yet,

When they can't deliver from 9 amto 9pm, why they advertise?? Why me as a customer suffer for so many days for the return.

Their customer service centre is also so bad, they dont understand anything n keep on saying the written script.

Regards gargee