Myntra.com — return request declined issue

Address: Jaipur, Rajasthan, 303108

My order no[protected] 8800601 placed on 12 dec 2019 of mast and harbour colorblocked lightweight bomber jacket of rs 999 was of large size and quality issue, so i wanted it to be returned and refund for that i placed a return request on 27 dec. For few says they what myntra has dine is only messaging that someone will come and pick up the order which i wanted to return as per their policy and service each day fir continusly 5 to 6 days but nobody came for pickup. As usual they textex me we unable to pickup, will try reaching you tomorrow. Until then i was waiting as usual, next day they the service person called me pockup, which was unfortunate i didnt pick the call as my phone was charging, immeadiately after an hour as soon as i saw yhe missed call i called him to come and pick it up as i was present at home to be there, but then he refused to come and told me he will come the next day, to that i said okhay asked the timing of when will he come, because i had other works also, to that he said around 10. Then next day i waited for the call till 10 30 nobody called, then he called around 11:45 am, which was as usual i wasn't able to pick as i was busy in other work, on that next day he immediately declined my request on the basis of only this attempt, that was highly unjustified because he didn't matched up timing he gave to me and on the basis of that myntra showed my request has been declined. On contrary on the other i had requested return of two items the above mention was one of them which was declined and the other one was still has an option of return, i don't understand the difference when i ordered all of them at the same time and all of then were delivered together of same order no. Clearly i don't understand the policy as i requested return within the time limit of the pllicy and now i want my this order to be returned and refunded. All the items are intact with tags as the original product.
Kindly resolve it as soon as possible as i want my money to be refunded. If not i will go further.