Myntra.com — Return request for damaged product and approval rejected
K
Koushani98
from Cuttack, Odisha
Mar 7, 2022
I ordered a blackberrys blue fomal shirt Order ID # 1196134 [protected] on Feb 14th 2022. I received a damaged product(2 holes near pocket). I applied for return request on 21st Feb but when the delivery agent came, he said that return is not approved. So I tried to contact customer care but 2 days later, they rejected my request. After that I tried 2 more times for return but they are canceling every time. So I tried to exchange the product with another shirt but still then they are not approving my return. What shall I do with a damaged product now. I have been a loyal customer of Myntra for a long time and such kind of behaviour is highly unexpected. It seems that Myntra is doing some fraud and trying to keep my money by giving a damaged product. I want this issue to get resolved as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment