Myntra.com — return request is declined. return no.[protected]

Address: House no.74, Snehanagar,holycross society,hoshangabad rd, Bhopal, Madhya Pradesh, 462047

I have given a request for return one maroon solid top. The return no. Is [protected]. The concerned person has come but he has declined return why because the bar code is not matching it seems. But the same tag which i have received i didn't even remove as it is i have returned. Why such problems are arising. Kindly look into this matter and do the needful.
Regards,
Bini.
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