Myntra.com — Return request is not picked up due to incorrect address generated by myntra system

Order no- 115743092135067361001
I received a product on 21st and that day it self when i unpack the item i found that the product quality was very bad so i requested for return, then on 28th i received a mail saying that my return request has been failed but i disnt reciwve any call neither any courier guy came, i called the CUSTOMER care and they told that my address is showing some mumbai address where as i stay in banagalore, i guess some auto generated address or somw technical issue from myntras end and the wrong address was been upadated, i asked for the return requeat with correct address and phone number, then i got an update for return request i was waiting for the item to be picked then again on 30th got the same mail saying item return requeat is failed and the courier guy was not been able to pick up the item, again the same story happened calle dthe CUSTOMER care and they this time told we cant do anything feom our end you will receive the IVR call just cancel the return request and then edit the address and apply for return of the item. I waited ine day for the IVR call no call. Again the same story repeated on 1st of December.
I am really pissed off with such a service from myntra, I and my family always do shopping from this site but this kind of service and harrassment is not expected from myntra. In this pandic time rs 100 is also so much valuable and you people have blocked my money and have given worst product and now playing with the CUSTOMER by updating wrong address from your end. I want my money back and will never ever recommend myntra to others nor I will be shopping from this ### site mostly I would like to say the CUSTOMER service people are the worst persons they hangup the calls when we try to explain the situations.
Please address this issue and get my money refunded.
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