Myntra.com — return request not successfully done

Address: Kolkata, West Bengal, 700026

I bought aasi women mustard yellow & maroon printed a-line dress. Due to fittings problem i want to return it. My product return no. : [protected]. From last 3days i got this message (Hi, your item aasi women mustard yellow & maroon printed a-line dress (Return no. : [protected]) is expected to be picked up today by our associate (Ph no. : [protected]). Please keep it ready in an unsealed packet. Use pin [protected] if prompted.) and end of the day i got failed message (Hi, we were unable to pick up your item aasi women mustard yellow & maroon printed a-line dress (Return no. : [protected]) on 04 jul 2019 since you requested for a reschedule.) may i know the problem?? Please solve this problem asap.

Thank you.