Myntra.com — Return request rejected for Order ID # 1209341 [protected]

I ordered a perfume from Myntra worth rs 6660, Order ID # 1209341 [protected]. The spray nozzle came out faulty and I shared pictures with them regarding the same. However, after some time they rejected my return request stating bogus reasons such as quality check was done before sending the product. My question is How was the quality check done to the sprayer when there’s a small film of cover outside the box ? How can one see through the brand box to see if the sprayer is alright or not? This is just lies and a cover up from Myntra. They’re lying and shrugging off their responsibility. Kindly take the product back and refund my money.