Myntra.com — return services

I've placed my return request three days back i. E. On 26-08-19 and they notified me that my order would be picked up on 27/08. From that day i've been getting a mail daily that your order would be picked up today but nobody have turned up yet. I even called the myntra service centre and they told me that my order would be picked up by 29-08-19 but nobody has come to pick the order up and i got a mail that return pickup failed.