Myntra.com — returned products and cancelled one but amount is not credited

Address: 313001

Product cancelled and two products returned but still didn't git my refund of rs 2767 out of which I m.due to receive 2097 total it's been 20 days myntra says it has initiated the refund.but miney is not credited in my account. What to do now I also raised a complain with bank but they said they never keep money I'd it had been initiated I should have been reflected in your account.