| Address: 17, opp sagar park, kalayani nagar,, gangapur road, Nasik |
Order ID # 1190434 [protected]
NUMBER OF PRODUCTS RETURNED ON 15TH DEC 2021 :
Product: Rubans 24K Gold Plated Handcrafted Ruby Stone with White Pearls Necklace Set Amount: ₹3026
wrong item received so i had to return
Reason for return : The product was different from the order received
Return requested on 12th decReturn picked up on 15th dec Saturday in the afternoonReturn I'd: [protected]
Return ID: [protected]
Order ID: 1190434 [protected]
Date/Time of Pickup: 15/DEC/2021 TIME: AFTERNOON
Tracking Number:
Pick up Receipt/Pick up confirmation SMS: NO RECEIPT GIVEN, NO NE SMS RECEIVED
Delivery Agent Name and Phone number: NAME : SURAJ. NO.: +91 [protected]
Extra product picked up if any: YES THERE WERE THE FOLLOWING PRODUCTS PICKED UP ON THE SAME TIME, BY SAME PERSON
Person who picked up had called me for OTP, his name is Suraj and his phone no. Is. +[protected].he had picked up the following returns on 15th dec 2021
1) Shosha nose pin-
product costing: Rs.374
RETURN ID: [protected]
Refund received on 20th dec
2) Rubans: Gold-Plated Pink & Green Stone-Studded & Beaded Handcrafted Temple Jewelry Set
product cost: Rs.1134
RETURN ID: [protected]
refund received on 16th dec
3) Rubans Gold-Plated Red & Green Faux Ruby & Emerald set
product cost: Rs. 623
RETURN ID: [protected]
refund received on 16th dec
4) AccessHer Gold Plated White Pearl Embellished Layered Jewellery Set :
product cost: Rs. 2871
RETURN ID: [protected]
refund received on 16th dec
5) Fabstreet Gold Plated Pink Stone Pearl Studded Temple Necklace with Earrings :
product cost: Rs. 1199
RETURN ID: [protected]
refund received on 16th dec
6) Rubans Gold-Plated & Ruby Stone Studded Handcrafted Layered Jewellery Set :
product cost : Rs. 983
RETURN ID :
refund received on 16th dec
7) Shosha Women Magenta Contemporary Drop Earrings:
product cost: Rs. 834
RETURN ID:[protected]
refund received on 20th Dec
8) RUBANS :24K Gold Plated Handcrafted Ruby Stone with White Pearls Necklace Set Amount: ₹3026
wrong item received so I had to return
REFUND IS STILL PENDING
Reason for return : The product was different from the order received
Return requested on 12th Dec Return picked up on 15th Dec Saturday in the afternoon Return I'd: [protected]
THE ABOVE PRODUCT WAS RETURNED ON 15TH DEC 2021, TO THE CONCERNED PICKUP PERSON(SURAJ/LOGISTIC PARTNER), I HAVEN'T RECEIVED ANY CONFORMATION ON THE PICKUP AND NO REFUND DETAILS.
I HAVE BEEN TRYING TO GET IN TOUCH WITH MYNTRA ON CALL AND ON THE APP, BUT NO ONE SOLVES THE ISSUE. THE WORST PART IS THEY JUST DISCONNECT THE CALL WHEN PUT ON HOLD TO CHECK THE DETAILS. THIS IS MY WORST EXPERIENCE WITH MYNTRA EVER. I WILL NEVER RECOMMEND TO USE THIS APP HENCEFORTH. THEY HAVE A LAME TEAM OF SO CALLED CHAMPIONS, WHO NEVER CALL BACK EVEN IF THE CALL GETS DISCONNECTED.. AND THE TIME THEY DON'T HAVE SOLUTION THE CALL IS PUT ON HOLD FOR LIKE 10-15 MINS AND THEN THEY DISCONNECT THE CALL EVERY TIME. THIS HAPPENED TO ME FOR ALOMST 20-25 TIMES NOW. AND EVEN ON APP, IF YOU RAISE A ISSUE, WITHIN SOME TIME THEY SAY THEY HAVE CLOSED THE ISSUE WITHOUT PAYING ANY ATTENTION OR SOLVING ANY PROB THAT THE CUSTOMER FACES. THEY HAVE ZERO VALUE TOWARDS CUSTOMERS. TO SUM IT UP CUSTOMER FOR MYNTRA IS NOTHING, WE DONT MATTER TO YOU.. AND THE MONEY AND TIME I HAVE WASTED IN YOUR APP AND TO TRY AND GET MY REFUND IS NOT WORTH ANY OF YOUR APOLOGIES.
I have returned the product, but the update on the app says "they haven't picked up" which is not true. I don't have the product or any other details. pls help how can I get my Money back
ALSO THE REFUND(RS. 3026) IS STILL PENDING.
how can you help?
Waiting for a better solution.
THANK YOU!
Anjali Dawar
[protected]
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