Myntra.com — returning a item

Address: New Delhi, Delhi, 110018

Customer service was pathetic and useless and she hang up on me like i am asking for something impossible, i ordered two denims and today only the arrived i was sleeping and my brother took the order and didn't informed me as well, i woke up and saw that i can collect my insider points before the delivery because i was not aware that it was delivered so accidently i claimed points for both of them and after sometime i saw my order was there and when i opened it, one denim was absolutely fantastic, but the other one was a jogger instead so i chat with an agent and she told me that i can not exchange it because i claimed like seriously for the 70 points you want me to keep something that i don't want i told her to take all my points and she hang up on me this is unacceptable customer service is pathetic don't shop at myntra