Myntra.com — returning process and associate is not coming

I am getting mails from last 2 days that your associate will come to pick the product which i want to return but no one is coming and even not responding to my calls. I have only 1 day left to return the product and no one is coming. What should i do and is this the policy of your company when someone wants to return there product. When will your associate come to pick the order?
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I purchased two suits and two earring sets, Myntra has cheated us and when i try to return it says put the barcode, when we put the barcode it says invalid, nothing can be done, i am quieting myntra for forever, never buy anything from this cheating company.

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