Myntra.com — Return/Refund issue

Address:

Gurgaon

9th nov 2020.
IN[protected], RETURN ID [protected]

I have ordered two products for my kid from Myntra, Myntra delivered both products without Tags. I have returned both products on 9th Nov. and mentioned to pickup guy that both havn't any Tags, pickup guy said that "many times happens " and he said dont worry your pickup is successful.

After 2 days i got massage that myntra rejected one product from both of them due to Tag. i dont know why they are doing such things. I have tried to convince them but not getting positive response.