Myntra.com — Roadster Bag returned but quality check failed

Yesterday i received Roadster bag from Myntra although i pulled tags and wraps but when i properly checked i found the size too big, it was not clear thru pics nd videos, same time i.e.yesterday i put return request and kept everything in the original packing with brand tag.Today when agent picked it up i found in Myntra app, that return request has been on hold as brand tag was missing.For yr info.the agent threw the brown myntra cover on the road outside our house, he must have misplaced the tag also.U cnt hold somebody's amount like this.Be more responsible.Never expected from u guys