[Resolved]  Myntra.com — sangria women beige chanderi textured straight knee-length kurta/damaged product received

Address: Kolkata, West Bengal, 700035

I've ordered a kurta on myntra (Order no.[protected]-4923001) and it was delivered on time, but i have found a tear at the back side bottom as you can see in the picture attached. The product is unused and unwashed and i have the tags intact, but l have thrown the package in which it got delivered. So, after placing an exchange request (Order no.[protected]-2761203), the product was not exchanged. I have called their consumer support and hope you will consider this problem and exchange the damaged product or refund the money as soon as possible.