[Resolved] Myntra.com — Self ship

Pathik Saha

from Bongaigaon, Assam

Feb 13, 2022

Website: Myntra.com

I received a missing product so I complaint to Myntra customer care to get my return.
As now return has been approved, but they telling me to self ship.
If they can deliver my product at my house why don't they pick it for return like before.
And why don't they tell before purchasing that we have to self ship.

I request Myntra to collect my product from my house.

From Pathik Saha

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Feb 14, 2022

Complaint marked as Resolved

Myntra has told me that why they couldn't pick up my product. Thry called me and told they are from Myntra case management. And they had send me the a notification regarding how to self ship I used twitter to get the response with this complaint attached.

Myntra.com customer support has been notified about the posted complaint.