[Resolved]  Myntra.com — Shoetopia women white solid gladiators

Website: Myntra

I have placed my order on 17 dec 21 and it got delivered on 22 dec 21, i was working outside at my office my mom received the order she didn't even open the box i came home at night and opened and saw the product box was totally damaged and the shoes were stained already at the back side of the shoes n quality was also not good so i requested return on the same day i didn't even try for more than a minute and then packed as it was n kept safely and the next day only pick up was done my mother only gave he didn't even took the outer myntra cover package only took the box of shoe it was already broken and at the night i got msg that the return is put on hold due to quality check...now i dont know if that man didn't took care of the broken shoe box and why it got on hold ...I'm very much disappointed, i haven't even used the product it ws already stained n the reason on putting hold was stained product...how can they do like this to their customers