Myntra.com — shows delivered but undelivered

Address: Ernakulam, Kerala

I have ordered 2 shirts on mynthra on 30 july
And today august 4 i got an email and a message in my mobile number that your product has been delivered
But actually i didn't get the product none of my neighbors also received it
I called mynthra customer care and their response was too bad
I think i has lost my money
Also i called ecom express for registering complaint
Their response also was too bad
I was having a function tomarrow the shirt is must for me
I think it has ruined now
If you can help please help me