[Resolved] Myntra.com — Stop scamming people / So called quality check failed

[Resolved] Myntra.com — Stop scamming people / So called quality check failed

E Encyclopedia3333 Feb 26, 2022 Mar 13, 2022 This thread was updated on Mar 13, 2022

I had ordered a wrogn shoe on feb 23rd 2022 from myntra which they delivered cery quickly on feb 24th. I tried the shoe out but due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pickup was done on next day (25th) wherein the delivery agen checked everything and approved the same till that time the product was absolutely in a good condition.I received a message on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check". I called up the customer care and they informed me that the product was used. Are u serious??? I m sure your delivery agent must have mishandled the product because everything was fine before the pickup was done. I want my money back! Stop duping people like this. I want the refund. +1 photos Was this information helpful? No (0) Yes (2)
Feb 26, 2022 Complaint marked as Resolved They refunded my money today in the morning. Myntra.com customer support has been notified about the posted complaint.
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Comments

Arunima Muralidhar

from Kanpur, Uttar Pradesh

Mar 9, 2022

Thank you so much for your comment. It really helps. Someone actually contacted me and gave me a voucher code to redeem via YONO SBI. I actually suspected it to be fraud

Encyclopedia3333's [Complaint's author] reply, Apr 5, 2022

Great 👍

Arunima Muralidhar

from Kanpur, Uttar Pradesh

Mar 5, 2022

Hi. I have a similar issue. I would actually like to know on how they refunded you? Was it through a voucher or direct transfer?

Encyclopedia3333's [Complaint's author] reply, Mar 8, 2022

Hi, They transferred the money to my account.I hope this will help.

htaniya

from Mumbai, Maharashtra

Mar 13, 2022

Hey!
The same issue happened with me today, can you please help me and tell how did Myntra contacted you for return.
Did they reshipped you the product or they directly refunded the amount, because I contacted the customer care immediately and they said we will first reship it and then raise a request for refund. What should I do Please help the amount is very big Rs 4099.

Encyclopedia3333's [Complaint's author] reply, Apr 5, 2022

Hey sorry for the delay. I saw your message today.They did not reship the parcel though they did inform me initially that they will reship it and I have to again request for a cancellation however they refunded my money directly the moment I said that I m gonna escalate this issue on social media. (I hope you got your money already)