Myntra.com — the product received is defective

Address: Bennett University, Dabra Village , greater Noida, Gautam Buddh Nagar, Uttar Pradesh, 201009

Respected authority
I am raunak sood and i had placed an order for jbl earphones on myntra and i want to place for a replace of those defective earphones, with all my good conscience i want a delivery guy to come to my door step and replace my product but due to a defect or my own unability to work through your app i am not able to apply for the required replace and not even got the required discount i got billed rs 833 and now response from the myntra team

Plz rectify the error and consider this a legal notice from my side, i don't want any court battle but if consumer interests are not protected i will drag this matter to the court. The main defect is that one earphone is not working while the other is.

Raunak sood
[protected]@gmail.com
[protected]