Myntra.com — they're not issuing the refund of a product I sent

Firstly, there is no quality hampering at my end and i returned the product as i received it.

Secondly, its been over 3 months i have been contacting myntra only to get the same status as below - that it is being delivered back to me. Also, when i don’t need that product.

My money is blocked with them for over 3 months and they showing no sign of refunding it post so many customer care calls