Myntra.com — unable to apply for refund & return of item

Address: Myntra Designs Pvt. Ltd., AKR Tech Park - B Block, Krishna Reddy Industrial Area, 7th Mile, Kudlu Gate, Bengaluru, 560068, Bangalore, Karnataka, 711104

On 26th june 2019, i received the delivery of one of the items (Corelle, white 6-pieces printed glass plates set) i had recently ordered in myntra on 21st june 2019. I wish to return it and get a refund as the design of the plate is not what i had ordered.

However, i'm unable to apply for the return as the barcode (U100da878) is not processed inspite of my numerous attempts. I'm also unable to use the facility of the help center or the customer care phone number as the status is not updated to 'delivered'.

Please look into the matter and help me in returning and getting a refund on the item delivered.

Order number[protected]-9823401
Order placed on - 21st june 2019