Myntra.com — Unable to raise return request

Order ID # 1219667 [protected]

I am unable to raise a return request for the above order id.
The product was delivered today 10 november 2022 but due to fitting issue i wanted to return
I am unable to complete the process and unable to raise return and refund request.
The product is compatible with myntra's return policy but unable to do it.
I have tried to contact customer care but unable to reach them.
Kindly help.