Myntra.com — unable to return/exchange myntra after credit point collection

Address: 110008

I am unable to return my shoes which got delivered today and myntra says it is impossible because credit point is collected. It is misleading on their side because there wasn't any warning or alerts popups while clicking that. There was a small exclamation mark which is usually hard to notice in the first place.

They give no other possibilities to return and this is ridiculous because they could if they want.