Myntra.com — Undelivered Safari Grey 56 cm Trolley Suitcase

Order ID # 1185384 [protected]
Details –

During Myntra Sale period I ordered Safari Grey 56 cm Trolley Suitcase along with some other articles.
It is showing delivered to me on 10th October but in reality it was never delivered.
I raised a dispute with Myntra and raised a complain with Myntra IN[protected] which was forced closed saying the order is delivered according to them.
I insisted for details of person who has accepted on my behalf which was denied.
Apparently, an OTP is required to be authenticated, which was never received on my mobile.
This customer care professional named Robert was so dumb kept me on hold multiple times and finally refused to be of any help.