Myntra.com — underwear - wrong size chart

As a regular customer i have bought many underwear before but this time i bought an underwear from soul space in myntra. The size chart provided under this specific company is wrong and because of this i bought two underwear with one size extra.

I am only requesting for an exchange rather than a return. If i were responsible for this i wouldn't really file a complaint so please consider this.

The product is strictly unused. I only judged the size by comparing it with other underwear.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir, I megha kumbhare ordered products of amount 7000/- and returned the product of rs 6133/- even though I have done a cash on delivery I paid through credit card. Now the amount is credited as myntra credits. I want my amount to be credited in my bank account. I have send email to them but no response. Can you please help. Mobile no [protected]
It didn't ask me twice before proceeding and I mistakenly added my refund amount to myntra credits. I want it back in my bank account asap.

Order no.[protected]-2838503

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9816
    Pending
    0
    Resolved
    806
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information