[Resolved] Myntra.com — [URGENT] Order Placed on 2nd Sept, Order is neither shipping nor allowing me to cancel

MANASH SWAIN

Sep 15, 2022

Address: Alyssa, Begonia and Clover situated in Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru, Karnataka : 560103

I ordered a product on 2nd of Sept from Myntra. It was supposed to delivered on 9th Sept but still the order not shipped yet. From Day 1 i am following and the funny thing is Myntra case managers have also no idea where is my product.
Now after following for so many days and getting same reply from every executive like please wait please wait now when i have decided to cancel the product, Myntra is not allowing to cancel.
Myntra case managers have no clue where my order is. They are not giving me any resolution . Each case manager is saying please wait as we don’t have any information.
So it’s been 13 days and counting. After a lot of follow ups still my order is neither shipping nor allowing me to cancel.

Please help me in this. #NoBrand

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Sep 15, 2022

Complaint marked as Resolved

After posting here they immediately shipped my product

Myntra.com customer support has been notified about the posted complaint.

Sep 15, 2022

Updated by MANASH SWAIN Order ID # 1213959 [protected]
Tracking no: MYSP[protected]