Myntra.com — very bad service by myntra

Dear sir/maam,
if myntra not provide good service to customer, then why not action on myntra.com, why don't stop the company, please see the myntra compliant and resolved persentage of customer. its 4% resolved on 1 year & another 96% How and who will be resolve...???????????? if myntra has many customer complain then they why not focus on customer complaint. we want to strictly action on myntra or resolve all customer complain early.