Myntra.com — Watch delivered in a defective condition and now not accepting the return request

I ordered a watch bearing Order ID #[protected] placed on 28th June, 2022 and the same was delivered on 29th of June, 2022. I then opened the package which had more than one tape covering on the package and upon unwrapping the package, when I checked the watch the hands of the watch were defective as they moved in circular motion with every moment rather indicating the correct time in the watch. Thereafter, on that very instance I raised a return request and the same was registered with the Myntra within 1 hour of receiving the said Watch.
I state that I received a call from the one concerned person and i brought to their notice the piece that was delivered to me, to my utter shock without even considering any of my submissions or trying to even assist me with any solution, the concerned person concluded saying that the concerned Watch had been delivered to me after stringent quality check and they cannot do anything about the said defect now. The Myntra executive, rather taking the accountability just raised their hands off their liability leaving me in a dry and helpless situation wherein now I am left with a defective watch worth Rs. 21, 000 approximately. The Myntra while ordering the said watch clearly shows that the said watch is returnable within 30 days of ordering the same, if Myntra is not to accept any return request then why falsely mention the same and cheat their customers?
I demand that Myntra accepts their accountability of delivering this defective watch and accept my product return request, just stating that a quality check was performed on the part of the Myntra does not given any assurance with respect to any product that it shall reach its end customer/consumer without any defect and when a defect has been brought to the notice just upon receiving the said product then there is no doubt on the authenticity of the said Complaint. This response and policy of the Myntra is bad in law and is merely running away from their liability and accountability.
Kindly take note and respond to the said complaint at the earliest, failing to which I shall be eligible to avail all my legal rights against the said delivery of the concerned product.

Regards,
Adv Mehul Khetia