Myntra.com — Wrong Product Delivered

Hi I'm Ankita and I have a complaint regarding an online company Myntra. I made a purchase of a 3 pc Blackberry suit from their site and instead of the suit I ordered I received trouser which is different. I raised the grievance the same day the product is delivered. I am being informed that after conducting a thorough investigation and review of the claim, they have found that the correct product was delivered. I asked them for the investigations proof but they denied me of that saying it's internal. I have not received the product I ordered, that is the case. For processing related part, it is Myntra responsibility and they are out with an apology. It is worth Rs. 7500.