Myntra.com — Wrong product delivered with no return or replacement

Hi

This incident took place on 07th March 2022,

I had ordered Woodland shoes (ProPlanet Men Khaki Solid Nubuck Leather Mid-Top Derbys) and was delivered the wrong product (Men Khaki Solid Nubuck Mid-Top Sneakers).

After asking for a return or replacement Myntra customer support said I was delivered with the correct product.

Even the delivery person said he has seen many similar issues created by Myntra and has to face issues due to the worst service provided.

Thanks