[Resolved] Myntra.com — Wrong product received shoes

ManishXV

from NOIDA, Uttar Pradesh

Mar 20, 2022

Address: Myntra Banglore

Order ID # 1199222 [protected] order puma Mirage remix shoes worth 4k and recived black local shoes worth 500. Upon checking abt seller which is Consulting rooms pvt limited came to know this fraud seller the seller has complaints all over the Google you can check. I have raises the complaint with myntra and they have picked my product but updated pickup failed and now my money is stuck. I will soon escalate this on social media i have purchased the shoes from my hard earned money and my money is stuck now .

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Apr 4, 2022

Complaint marked as Resolved

Shoes was picked on 24 March and refund was recived same day

Myntra.com customer support has been notified about the posted complaint.

Mar 22, 2022

Updated by ManishXV Today after 48 hours Myntra didn't sent any mail to delivery team abt wrong product and the pickup agent came back and given the product and ask me to contact CS and raise a pickup with wrong product approval. Lack of communication gap between 2 teams just delaying the process. Although i recived call back from myntra and they ask me toh wait for another 48 hour they need approval as per them. This is really headache .

Mar 23, 2022

Updated by ManishXV Myntra not helping at all. Their customers support team really lacks skills neither they ahe any access nor they are doing anything just keep closing all the ticket and increasing timeline