Myntra Online Shopping — return not being accepted, no response also for last 1 month

Address: H.No. 628, Maruti Mane Block,, Asiad Games Village,, August Kranti Marg, New Delhi, Delhi, 110049

I had purchased 6 items from myntra online shopping under order no[protected]-2428501 on 25.10.19.
Few items were requested to be returned, but one of the item (Roadster women beige solid heels) was not accepted for return on the plea that original tag was not there.in this regard it is to mention that there was no original tag with the item, only one sticker showing mrp was there on the bottom of the heel, which was absolutely intact.
I request them to accept this item for return as it is confirmed that there was no separate tag other than rate sticker on the bottom of both heels.

This complaint was lodges on 13.11.19 as well as on 25.11.19, but no response at all from myntra.
I may please be contacted at [protected], is required.