| Address: 560098 |
| Website: www.mysterymindindia.com |
We purchased exide battery with 36 month warranty
After warranty complaint call logged person is picked the products after 3 month not responded from service partners or oem
Every day we are calling call center
Exide customer care
[protected]
We have tried with email also no response
Dear team
Last 2.5 month we are waiting for the support your team
Has collected ups battery from our office it’s not retuned its under warranty battery
Note : bcc we are keeping legal team + consumer care court helpdesk
From: m²ies [mailto:[protected]@mysterymindindia.com]
Sent: monday, november 12, 2018 8:31 pm
To: 'exide care'
Subject: re: our battery get balsted in inside office premises
Importance: high
Dear team
We have not received the reason of the explode the battery & battery is collected from your service team
It’s not return
Last 2 month we are struggling with exide support if continued we will lodge compliance at consumer court it for the information
For you if still not action next we auctioned accordingly
From: exide care [mailto:[protected]@exide.co.in]
Sent: friday, october 26, 2018 3:03 pm
To: m²ies
Subject: re: our battery get balsted in inside office premises
Dear sir,
Thank you for writing to us.
We are sorry for the inconvenience cause to you. We understand your concern for further process of complaint status.
Please allow us some time to get back to you with proper resolution.
Thanks & regards
Exide customer care
[protected]
_
From: m²ies
Sent: monday, october 22, 2018 11:28 am
To: exide care
Subject: re: our battery get balsted in inside office premises
Complaint registered mobile number
[protected]
From: exide care [mailto:[protected]@exide.co.in]
Sent: monday, october 22, 2018 10:52 am
To: m²ies
Subject: re: our battery get balsted in inside office premises
Dear sir,
Thank you for writing to us.
We are sorry for the inconvenience cause to you.
Requesting you to please provide as the complaint number or register mobile number. So that we could get back to you with proper resolution.
Thanks & regards
Exide customer care
[protected]
_
From: m²ies
Sent: saturday, october 20, 2018 2:49 pm
To: exide care
Subject: our battery get balsted in inside office premises
Hi tm e
Please find attached images
Kindly update me warranty status?
Report for the reason of blast case’s
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