We've ordered set of masks which contains various colors in the advertisement but the said colors isn't been delivered with same ratio such as like its differs in colors. We've talked to the customer service executive and they directed us to buy another set so they can provide the product as it said this time. The second time also the product is been received with different colors same like the first time. If its mistake from the package team it's your concern to make them do their work properly. Don't manipulate people into buying another set i[censored] can't provide the consumer what they asked for.
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Aug 12, 2021
Complaint marked as Resolved
Naaptol Online Shopping customer support has been notified about the posted complaint.
May 30, 2021
Updated by K Karishma I need refund on this issue
Verified Support
May 31, 2021
Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol
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