NAGHAA LAKSHMI AGENCY THIRUVALLUR — refill cylinder not put yet after 20 day from 6.2.2015

I have already submit my passbook and voter id from make link for pahal scheme on 6.2.2015 but yet they didn't give the correct response for this issue and i booked a cylinder on 10.2.2015 the cylinder is not delivered yet.while i'm rising the question they didn't give the proper response. This one fraud and not customer friendly cylinder agency they collected 290rs for joining the pahal scheme IM HAVING VIDEO PROOF FOR IT